GENERAL QUESTIONS
All KK & Jay Supply Co. products are proudly made in Brooklyn, NY, USA!
Yes they are because everyone deserves a good tuck!
All of our products have a 30-day money back guarantee if you are not satisfied for any reason. Simply email us to begin the return/refund process. If for any reason your product fails after the 30-day period please contact us to inform us of the situation. Ultimately, we want you to be satisfied with your product, so we will make many accommodations to provide that satisfaction, however all cases will be handled individually and we may ask to see pictures to determine a best solution.
Ordering Process
It's Fun & easy
Simply add your desired items or deals to the cart & checkout when ready but PLEASE make sure to enter any and all requested info correctly because we only go by the info you supply. If you make an error, ITS OK but PLEASE email us as soon as possible so we can make corrections for
Declined Card Notification
If you receive any declined card notification, we DO NOT have access to your card information on our end so please check to make sure you are entering your BILLING information correctly. If you are still being declined please call your issuing bank for more information on the decline.
Order Confirmation
After submitting an order you will receive an automatic Order Confirmation email. If you don't receive this email check your spam or possibly check the email you supplied for any spelling errors. Please contact us if you need us to re-send.
Learn To Tuck Better
Shirttail Garters
Frequently Asked Questions
Shirttail Garters
YES, that would be super mean of us if they did not, so for just $43.99 you can keep both your right and left sides equally tucked in.
Let's face it, tucking is always a little awkward the first time you try it but everyone knows it gets a lot easier after you've done it a few times and with our step by step instruction you'll be a tucking pro in no time.
KK & Jay Shirttail Garters are the most comfortable solution for keeping your shirt tucked. In fact, you wont even realize you have them on after wearing them for a short while. The tension that keeps your shirt down is completely adjustable. The elastic is plush and our proprietary "Stay Tucked Stabilizer", made of supple leather, keeps the Shirttail Garters from twisting or turning. We can go on, but the only way to know for sure is to try them out for yourself.
No way! Our clips are designed with only rounded edged in order to avoid any parts that would potentially cause damage because we are only in the business of keeping shirts tucked and socks up, not ruining them.
Absolutely not! When worn correctly, most importantly when properly attaching the sock clip to the shin area of your sock, our Shirttail Garters will wrap slightly around you leg, thus laying flat and unseen under even the slimmest pants. When seated the tension naturally relaxes and the garters are able to bend along with your leg, still remaining unseen under your pants.
Generally speaking, yes! We have successfully used Shirttail Garters on wide array or shirt and sock fabrics, including dress shirts of all textures, flannels, polos, t-shirts, dress socks, tube socks, and winter socks. We only suggest avoiding use on any loosely knitted items as the tension of pulling can stretch the knit.
Haters will always hate, but anyone who matters will simply want to know how the heck you always look so well polished and what your secret is for feeling so confident. Most importantly, any special person who gets to see you pantless in your Shirttail Garters, will be even more impressed with your tucking prowess!
First of all, your size is usually not that unique to all those 5'9" who email us thinking they're too short and all those 5'10" who think they're too tall. Stop it! Fortunately, our Shirttail Garters are generally one size fits most and we've succesfully tested on people for 5'0" to 6'7". However, the true fit does depend on the distance between the bottom of your shirttail(which should fall somewhere near your rear) and your sock(which should at least reach the base of your calf). If this distance is in between 13" to 24" you have nothing to worry about. If however you still think you need something longer or shorter, please drop us an email and request a custom length.
Sockless Shirtail Garter
Frequently Asked Questions
Sockless Shirttail Garters
YES, that would be super mean of us if they did not, so for just $54.99 you can keep both your right and left sides equally tucked in.
No. The Shirttail Garters are only designed to be anchored around the calf.
Yes, in terms of function there is no difference. The calf strap simply replaces the use of a sock and effectively anchors your shirt just as well.
Suspenders
Frequently Asked Questions
Suspenders
We do not stock clip-on suspenders and we generally do not suggest them from a style perspective however we won't judge if clips-on are your thing, and we are always happy to make any of our styles with clip-on ends upon custom request.
Each pair of Suspenders comes with 6 FREE buttons to be used on one pair of pants. We suggest taking your pants to your local cleaner or tailor where they will be happy to attach your suspender buttons in the right position for just a few dollars. They can also provide additional buttons for other pairs of pants. If you prefer to do it yourself you may use our "How To" video as a guide and you will need to sew the buttons in pairs about 4" apart from one another to the interior waistband above both front pockets and centered on the back.
Frequently Asked Questions
Shipping & Returns Policy
- We ship all in-stock orders usually within 1 business day at which time you will receive a shipping confirmation email containing your tracking number.
US SHIPPING
- All standard domestic orders are shipped via the good ol' United States Postal Service. Now, they may not be the fastest and their tracking may not be most updated, but rest assured your item will arrive in 3-5 business days(please contact us if it doesn't).
- If you need your order in a hurry we offer the following expedited services for an extra cost which is automatically calculated during checkout.
- USPS Priority(1-3 Business Day Delivery)
- USPS Express(1-2 Business Day Delivery)
INTERNATIONAL SHIPPING
- WE LOVE BEING ABLE TO SHIP OUR TUCKING PRODUCTS WORLDWIDE!! All prices on our site are quoted in US DOLLARS. While we cannot offer free International Shipping we have applied the equivalent discount making international shipping quite affordable. International shipping totals are determined by weight and are calculated at checkout.
- For the standard option, we use the good ol' United States Postal Service because they are the most affordable way to ship around the world. Delivery usually takes only 6-10 business days but can sometimes take up to 3 weeks as packages are transferred to your national postal service for delivery once cleared through your national customs department. As you will be more familiar with your local postal facilities, if any issue arises please be open to communicating with them directly. Only orders not delivered after a full USPS search will be considered lost and eligible for a full refund or re-shipping.
- For the quickest and most guaranteed delivery we offer DHL Express(1-5 Business Day Delivery) at amazing rates which are often comparable to USPS, especially for orders of more than 1 item.
- Finally, although some orders are delivered with no additional customs and/or international handling charges, some are, and we have no control over this. In which case we will not be responsible for any reimbursement. Any items returned to sender for failure to pay these charges will only be credited for the item
If you are unsatisfied with your purchase for any reason within 30 days of receipt simply contact us for a pre-paid return label. Unfortunately prepaid return labels are only available within the US and US Territories. International returners may purchase the least expensive postage from their national postal service. Once returns are received a full refund will be issued. For quality issues after 30 days please contact us with a description of the issue and photo for a prompt solution or exchange.
- It's fun and easy - Simply add your desired items or deals to the cart & checkout when ready but PLEASE make sure to enter any and all requested info correctly because we only go by the info you supply. If you make an error, ITS OK but PLEASE email us as soon as possible so we can make corrections for you prior to shipping.
- If you receive any declined card notification, we DO NOT have access to your card information on our end so please check to make sure you are entering your BILLING information correctly. If you are still being declined please call your issuing bank for more information on the decline.
- After submitting an order you will receive an automatic Order Confirmation email. If you don't receive this email check your spam or possibly check the email you supplied for any spelling errors. Please contact us if you need us to re-send.